Yes. Bookings placed before 4 PM are usually installed the same day in Velachery, with a certified technician arriving within two to four hours. Evening and weekend slots are available. Call 81484 44444 to confirm the next free slot for your address.

The visit itself takes 30 to 45 minutes for a standard HD connection — mounting the dish, routing the cable, connecting the set-top box and aligning the signal. A Binge+ 4K setup takes 45 to 60 minutes because the box is also connected to your Wi-Fi and your streaming accounts are signed in.

₹2,190 for the one-month HD pack and ₹3,390 for the twelve-month pack, both including the dish antenna, HD set-top box and installation. If you are switching from another operator and already have a working dish, the NON ODU porting offer is ₹2,890. Installation is free on every plan and there are no hidden charges.

One address proof — Aadhaar card, passport or a recent utility bill — and one passport-size photograph. The technician can collect both at the time of installation, so nothing needs to be submitted in advance.

No. There is no advance payment. You pay the technician by cash or UPI only after the connection is installed, the channels are live and you are satisfied with the picture.

Yes. Our technicians handle rooftop and balcony mounting in apartments, independent houses and gated communities, including buildings around Phoenix Marketcity. Cable is routed neatly and concealed where possible. Where a society requires written permission for rooftop access, we can wait while you arrange it.

Alongside Velachery we install across Taramani, Madipakkam, Adyar and the rest of Chennai. If you are just outside these areas, call 81484 44444 — coverage extends across all 38 districts of Tamil Nadu.

In most cases yes. Standard 60cm KU-band dishes used by other DTH providers are compatible, so porting usually means swapping the set-top box and re-aligning the dish to Tata Play's satellite. That is the NON ODU porting plan at ₹2,890, and it takes about an hour. A replacement dish is only needed if the existing one is damaged.